Description
Stone/White/Rainbow
TRENCH LONDON Product Warranty
TRENCH LONDON guarantees the highest quality for all its products, using premium materials and meticulous craftsmanship. Below are the key points regarding the warranty for TRENCH LONDON products.
- Warranty Period
- All TRENCH LONDON products come with a 2-year warranty from the date of purchase. During this period, free repair and replacement services are provided for manufacturing defects.
- Coverage
- Any manufacturing defects that occur within the warranty period are eligible for free repair or replacement.
- The warranty covers issues arising solely from material defects or manufacturing errors.
- Exclusions
- Damage caused by consumer negligence (e.g., excessive wear, improper use, external impact) is not covered under the warranty.
- Any deformation or damage resulting from improper washing is also excluded. Customers must follow the care instructions provided on the product’s label.
- Products that exceed the warranty period are not covered, but paid repair services are available if repairable.
- Paid Repair Services
- After the warranty period, repair services are available for a fee. Whether a product can be repaired will be determined by TRENCH LONDON specialists.
- Service Centers
- Offline Stores: Repairs can be requested at any TRENCH LONDON physical store nationwide.
- Online Store: Products purchased through the official online store can be serviced via online A/S requests.
- Customer Service: A/S inquiries can be made via phone or email.
TRENCH LONDON prioritizes customer satisfaction and strives to provide excellent quality and customer service.
Reviews
There are no reviews yet.