Duchess Relaxed Trench Coat (Black/Black/White)

Trench London Product Usage Instructions

General Guidelines for All Products

Trench London’s materials (leather, fabric, patent leather, synthetic leather, denim, coated fabric, etc.) are sensitive to moisture and heat. Avoid exposing the products to these elements. Store products in the provided dust bags in a well-ventilated area.

All leather used by Trench London is natural, meaning small marks or discolorations on the surface are not defects but proof of genuine materials. These leathers are naturally dyed and untreated for waterproofing or processing. Avoid exposing the products to moisture (rain, water, sweat, etc.), oils, humidity (such as high summer humidity), and direct sunlight. Be cautious of color transfer to light-colored clothing during wear. Natural leather edges may stain other materials if exposed to moisture, so take care during use.

If the product gets wet, wipe it immediately to remove moisture and minimize damage, as damaged materials cannot be repaired.

All materials used in Trench London products (leather, fabric, patent leather, synthetic leather, denim, coated fabric, etc.) may wear on the surface due to use, which does not affect the product’s durability. Be careful to avoid scratches or tears from sharp objects and impacts, as these cannot be repaired.

External dark-colored objects (jeans, dark clothing, etc.) can cause color transfer to all Trench London materials, which cannot be fixed or washed out. Wear and color loss can occur due to the material’s characteristics, which does not affect durability and may be unrepairable.

Trench London does not offer washing or repair services that replace damaged materials with domestic materials. For repairs, contact a professional service individually.

Metal parts with a vintage finish may have inconsistent surface colors, a characteristic intended by the designer and not a product defect.

Footwear Products

All Trench London footwear products do not support adding rubber soles to the existing leather soles for wear or slip resistance, as this alters the original leather characteristics. Trench London stores do not offer rubber sole attachment services. Any unauthorized modifications void exchange/refund eligibility and limit repair options to local services.

Due to the natural material properties, color bleeding can occur if shoes are exposed to moisture, particularly with bright-colored shoes. Be cautious of dye transfer to socks or feet, especially in rain or snow.

Bright-colored shoes should not be washed or dyed. Be cautious when wearing them with denim, and note that leather materials can be damaged by polishing agents.

Clothing

Trench London is not responsible for product damage caused by consumer negligence or improper washing, nor for issues with products past the quality assurance period (two years). Paid repairs may be available if feasible.